Operations Manager
SampleCorp
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Job Description
We are seeking an E-commerce Operations Executive to manage the day-to-day online operations of our e-commerce platforms. This role involves inventory coordination, order processing, and performance tracking.
Key Responsibilities
1. Manage product listings and inventory on e-commerce platforms
2. Monitor order fulfillment and shipping processes
3. Handle customer complaints and returns
4. Coordinate with vendors and logistics partners
5. Track KPIs like sales performance and customer satisfaction
Required Skills
1. Understanding of e-commerce platforms like Shopify, Amazon, or Flipkart
2. Strong organizational and multitasking skills
3. Proficiency in Excel and order management software
4. Good communication skills
5. Attention to detail and problem-solving mindset
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