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Crosstep

FAQ

  • What is your return policy?
    We offer a hassle-free return within 14 days of purchase, as long as the sneakers are unworn and in original condition.
  • Do you sell authentic sneakers?
    Yes, all our sneakers are 100% authentic and sourced directly from top brands.
  • Do you ship internationally?
    Yes, we provide worldwide shipping with tracking for all orders.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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