Return & Exchange
At Health Co., your health and satisfaction are our top priorities. We stand behind the quality of our products and want you to have a smooth and hassle-free shopping experience.
1. Returns Eligibility
We accept returns within 15 days of delivery if your item meets the following conditions:
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Unopened, unused, and in original packaging.
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The product seal is intact.
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The item is damaged, defective, or incorrect upon arrival.
Non-returnable items:
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Opened, used, or tampered products (for safety & hygiene reasons).
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Items purchased on final sale or clearance.
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Gift cards and promotional items.
2. Exchange Policy
If you receive a damaged or incorrect product, we will gladly replace it at no extra cost. To request an exchange:
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Contact our support team at [Your Email/Support Link] within 48 hours of receiving the order.
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Provide your order number and photos of the damaged or incorrect item.
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Once approved, we will ship the replacement within 5–7 business days.
3. Refund Process
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Refunds are issued to the original payment method once the returned item is received and inspected.
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Processing time: 5–10 business days after approval.
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Shipping fees are non-refundable, except for cases of damaged or incorrect items.
4. How to Initiate a Return
📩 Email us at [Your Support Email] with your order details.
📦 Ship the item back using a trackable shipping method (return shipping is the customer’s responsibility unless the return is due to an error on our part).
💳 Once approved, refunds will be processed within 5–10 business days.
