Privacy Policy

1. Introduction
This website is operated by a psychotherapeutic practice committed to safeguarding your personal data in accordance with GDPR and Swiss data protection regulations.
By using this website, you agree to the terms outlined in this policy.

2. Data We Collect
We collect only the information necessary to provide our services.

a. Information You Provide Directly

• Name

• Email address

• Phone number

• Message content (via contact form)

• Booking information (via aerztekasse.ch)

• Payment details (handled externally via PayPal / Stripe / Wix Payments and never stored by us)

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b. Automatically Collected Information

• IP address

• Device and browser information

• Pages viewed and navigation behavior

• Cookies essential for website functionality

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3. Purpose of Data Processing
Your personal data is used to:

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• Respond to inquiries

• Provide psychotherapy services

• Manage appointment bookings

• Send vouchers or confirmations

• Improve website functionality and user experience

• Ensure legal and administrative compliance

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We never sell or share your data for marketing purposes.

4. Third-Party Services
We integrate external tools necessary for service delivery:

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• aerztekasse.ch – Appointment scheduling

• Wix Payments / PayPal / Stripe – Payment processing

• Wix Platform – Website hosting and analytics

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These providers process your data according to their own privacy policies.

5. Confidentiality in Psychotherapy
All information shared during therapy sessions is strictly confidential and protected by professional secrecy laws.
Exceptions apply only where legally required (e.g., imminent danger situations).

6. Data Storage & Security
We use secure, encrypted systems to protect your information.
Data is stored only for as long as necessary to fulfill service obligations and comply with legal retention periods.

7. Your Rights
You have the right to:

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• Access your personal data

• Request corrections

• Request deletion where legally possible

• Withdraw consent for data processing

• Request information about how your data is used

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8. Cookies
This website uses essential cookies for:

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• Functionality

• Security

• Basic analytics

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You may disable cookies in your browser settings, but the site may not function optimally.

9. Links to External Websites
This website may contain links to external platforms (e.g., booking tools, payment providers).
We are not responsible for their privacy practices.

10. Updates to This Policy
This policy may be updated occasionally.
Changes will be posted on this page with an updated revision date.

11. Contact
For questions regarding this Privacy Policy, please contact:

Andrea
info@mysite.com
San Francisco, CA 94158