We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. We also accept Shop Pay. All prices are in USD, US Dollar.

This store uses Shopify payments, which automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Yes! We would love to work with you.Alternatively, you can email us for additional information with "WHOLESALE" in the subject line: info@bridalworld.com

After receiving your item, please inspect the piece immediately. You will have 48 hours from the time of receipt to notify us of any errors. If you receive the incorrect product or if your product arrives damaged (not due to shipping or carelessness with handling), please email us: info@bridalworld.com .We will provide instructions for incorrect items and damaged items. If the item's damage is not due to shipping, you will need to notify us within 48 hours of item receipt and we will repair or replace as needed. After 48 hours of receipt, any damages to the item will be the responsibility of the buyer. All purchases made through this shop will be subject to these terms, so please inspect your order immediately after receipt. Do not delay!

Based on our experience, we highly recommend purchasing your piece at least 3 months prior to the date you will need your order to arrive. Shipping may take from 2 weeks to 1 month or longer and this does not include the up to 7 week production turnaround. Don't wait until the last minute! We cannot guarantee the delivery time of international orders. We will not be responsible for delivery dates on items purchased in less than 3 months prior to the date needed as there may be unforeseeable customs delays and unpredictable weather related delays. All packages no matter what courier method will be subject to customs. All duties and taxes will be the responsibility of the buyer and not Bridal World. We cannot mark our purchased shipments as "gifts" on customs documents so please do not request this. You will have the option of USPS First Class Int'l shipping (2-4+ weeks, no online tracking, no insurance, no delivery confirmation), USPS Priority International shipping (average of 6-10 business days not guaranteed, delivery confirmation and online tracking) or USPS Express International shipping starting at $39.00 (average of 3-5 business days, delivery confirmation, online tracking and option to add insurance). Shipping rates will be visible on the last page of checkout based on the destination country. We recommend choosing Priority or Express shipping as it offers tracking. *If you are an International customer, please enter your shipping address in English at checkout. Our shipping software cannot recognize foreign characters. If foreign characters are entered, it may delay processing or result in the package being delivered to the incorrect address.

Please choose your item(s) carefully and email us with any questions prior to purchasing a piece. Due to the delicate nature of the pieces we create, we cannot offer refunds or exchanges at this time. If you receive the incorrect product or if your product arrives damaged (not due to shipping or carelessness with handling), please email us: info@bridalworld.com If the item's damage is not due to shipping, you will need to notify us within 48 hours of item receipt and we will repair or replace as needed. After 48 hours of receipt, any damages to the item will fully be the responsibility of the buyer. Custom orders are absolutely final sale. No exceptions.

We love handmade goods. Please keep in mind that as our products are created with lots of love and attention to detail, they are made by hand and are subject to variations from piece to piece. Also, colors may be represented differently on your computer screen. Hand dyed materials may vary slightly with each dye batch. For our veils, we recommend purchasing swatches prior to purchase so you can check the color and feel of the veil material. When in doubt, please email us with any questions prior to purchase: info@bridalworld.com

For made to order products, we hand create your pieces to order and will ship your order in about 5-7 weeks* after purchase using your preferred shipping option (chosen at checkout). The turnaround time is our best estimate and does not include shipping times. Unless arranged prior to purchase, production times are our best estimates and not guaranteed. Additionally, there may be slight differences from piece to piece as everything is handmade. We highly recommend ordering your piece(s) sooner rather than later to ensure that you will receive in plenty of time.

We will ship "ready to ship" items in about 1 week or less after purchase (not including shipping time). This is the processing time and not the delivery time. If your order contains both ready to ship and made to order items, the whole order will ship when all items are completed.If you have both "ready to ship" and "made to order" items in your purchase, we will not ship the "ready to ship" item sooner unless you pay for additional shipping costs. This is how we are able to offer combined shipping. Even if an item is "ready to ship", we encourage you to purchase sooner, rather than later as our inventory can fluctuate daily. We ship on Monday-Friday only and do not ship out on major U.S. holidays. Also, some styles with multiple options may be sold out of a particular option from time to time and will be made to order while another option might be ready to ship. Please read the item's description for any call outs indicated by*** ***. The sell out date will be included.

We highly encourage you to add shipping insurance at checkout. Shipping insurance options will be available on the final page of checkout. If you choose a shipping method with insurance and the order is going to a U.S. address, we will also add "signature required" to the shipment. Please keep this in mind when timing your purchase and estimating the delivery date. If you choose USPS Express shipping at checkout, it will automatically include up to $100 of shipping insurance but without a signature required. If your order is over $100 in total, we encourage you to add the shipping insurance so that the full value will be covered. Again, if you choose shipping insurance, we will also add "signature required" upon shipping. This is so that in the unfortunate event that the package is lost, we can prove to the USPS that the package was lost or mis-delivered and then the purchase can be reimbursed. If you do not choose to add shipping insurance at checkout, WE CANNOT REIMBURSE OR REPLACE YOUR PURCHASE if it is lost or not received after we ship your order. This is the customer's choice. Shipping insurance is only a small percentage of the order total (several dollars) and is highly recommended, especially for higher value orders. Currently, if you choose UPS as your shipping option, it will not include insurance. If you'd like to have UPS and shipping insurance with signature required at delivery, please email us and we'll be happy to create a custom checkout page for you: info@bridalworld.com

We have available to you, gold plated wire combs, alligator clips, french barrettes, bobby pins and snap clips. We have the specific backing listed in each product's description based on our recommendation for a particular style. If you prefer an alternate backing, please email us and we are happy to use your preferred backing.

In many of our styles, we use real freshwater pearls and Austrian crystals or rhinestones. If this is the case, it will be noted in the products online description. If it does not specifically say, "freshwater" pearl, real pearls were not used. Beads that resemble pearls will be described as "pearls" or "pearl beads", but are not genuine. Glass beads cut into a crystal shape will be called "crystals" but when Austrian crystals or rhinestones are used, this will be noted in the product's online description. For our "gold" or "silver" pieces, these are either gold plated or rhodium plated and this does not mean they are solid gold or sterling silver.

Yes! We can work with you to modify an existing style or we can create one that matches your vision. There are some limitations to custom order requests that we can discuss with you directly. Also, we do not accept requests to duplicate or copy another designers' work. Some simple changes to existing styles in our collection are easily and quickly achievable. Turnaround times vary so please get in touch asap if you are interested. Custom orders are final sale (no refunds or exchanges).