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Shipping Policy
Processing Time:
All orders are processed within 2–4 business days. Custom or made-to-order pieces may take additional time—please refer to the product page for specific details.
Shipping Rates & Delivery Times:
We offer domestic and international shipping. Shipping rates are calculated at checkout based on your location and preferred delivery method.
Estimated delivery times:
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Domestic (Standard): 3–7 business days
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Domestic (Express): 1–3 business days
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International: 7–21 business days
Tracking:
Once your order is shipped, you'll receive a confirmation email with tracking information so you can follow your order’s journey to you.
Customs & Duties:
For international orders, customs fees or import duties may apply and are the responsibility of the buyer.
Return and Refund Policy
Returns:
We accept returns on eligible items within 14 days of delivery. Items must be unused, in original packaging, and in perfect condition.
Due to the nature of bridal accessories, custom, personalized, and final sale items are non-returnable.
How to Initiate a Return:
To request a return, please email us at [your email address] with your order number and reason for return. Once approved, you'll receive return instructions.
Refunds:
Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5–7 business days. Shipping fees are non-refundable.
Exchanges:
We currently do not offer direct exchanges. If you’d like a different item, please return your order and place a new one.